Project Description

Member OnlineNW • McMinnville Area Chamber of Commerce

LOCATION
1305 NE Lafayette Avenue
McMinnville OR 97128

CONTACT
Phone: (503) 883-9200
Web: onlinenw.com
Email: support@onlinenw.com

HOURS
Call for current hours.

Voice. Internet. Value.

OnlineNW was founded by Patrick Fuchs as the dial-up internet company “Spessart” in 1997. Patrick partnered with Jeb Bladine of the News-Register and over the next few years, the business acquired other local dial-up internet companies to become the largest in the Mid-Valley region.

In 2004, OnlineNW launched its fixed-wireless internet service aimed at providing connectivity to those in rural unserved and underserved areas. Around a decade later, OnlineNW established a fiber construction division within the company to interconnect its rural tower sites. This led to other opportunities such as citywide fiber network deployments in Dayton and Willamina.

Special Attributes Offered

OnlineNW is committed to providing connectivity to those in rural unserved and underserved communities. These are the communities that are left behind by the bigger national providers.

A couple of OnlineNW values are “Commit to the Journey” and “Work Together” which set up the organization to excel at providing custom solutions to complex problems. The more challenging the issue, the more excited its people get about developing a solution.

Keeping Communities Connected During a Pandemic

During the pandemic, OnlineNW has played a big role in keeping local communities connected by partnering with local school districts, working with customers dealing with financial hardships, and upgrading its network to handle the increased demand.

OnlineNW Helping to Mitigate Current Business Challenges

In response to the pandemic, OnlineNW initially worked with office staff to get them set up with remote connectivity solutions so they could work from home. For the field crews, OnlineNW quickly instituted no-entry policies and worked in teams to establish creative ways to install new services and support existing accounts without going into customer homes.

As an internet company, OnlineNW has been fortunate enough to experience growth during the pandemic and as of November has hired seven new employees between their McMinnville and Eugene locations.

OnlineNW Generous Community Supporter and Collaborator

OnlineNW supports many local non-profit organizations and charity events throughout Yamhill County. A few of those include the Walnut City Music Festival, Brews & BBQs, and Bounty of Yamhill County along with seasonal initiatives with YCAP and McMinnville Water & Light. Every full-time employee at OnlineNW, whose been with the company for at least 6-months, receives 40 hours a year to use towards volunteer opportunities of their choice.

During the pandemic, it’s been challenging for employees to volunteer in traditional terms, because many organizations aren’t accepting in-person help, but recently at the Eugene branch, many employees donated their time and resources to support those impacted by the wildfires.

Additionally, OnlineNW continues to be an employer where local talent can find career opportunities in a wide range of fields. With sales, support, admin, field techs, fiber crews, marketing, and network operations departments OnlineNW offers many learning and cross-training opportunities for those who are disciplined, collaborative, and curious.

OnlineNW hires based on character instead of skill sets, qualifications, and experience. This has made all the difference by creating an environment of agility,
creativity, and collaboration. OnlineNW has nine (9) employees who have been with the organization for over 10 years and all members of the senior management team have been with the company for over 15 years. Strong leadership and a culture of trust have been the keys to OnlineNW’s success and what makes it a special place to work.

Partnerships and collaboration is what drives OnlineNW. OnlineNW has been a proud supporter of the McMinnville Area Chamber of Commerce for decades and we look forward to future opportunities and partnerships.