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No one is turned away from Willamette Valley Medical Center needing emergent/emergency care because of an inability to pay. We direct patients to our Financial Counselor located in the Admitting Department who will work with you to develop a payment plan, help you apply for medical assistance or, if you qualify, arrange for discounted care. You can also contact our Financial Counselor by calling 503.435.6345
When examining your bill, many factors can affect an individual’s financial responsibility for the cost of hospital care. This includes:
- If an individual has insurance, and under which insurer and plan he or she is covered;
- Individual qualifications for additional financial assistance from the facility;
- Factors specific to each patient’s care and needs, such as:
- Length of stay in the hospital
- Specific items needed for care
- Additional testing required or recommended by your provider, and
- Unexpected complications
When visiting the hospital for scheduled admissions or to receive emergency care, please bring the following items with you:
- Picture ID (driver’s license, state ID card, passport, etc)
- All assignable insurance cards
- Advanced Directive or Living Will, if you have one
- Physician orders with diagnosis
- Out-of-Pocket payment responsibility
If you are new to the area or are in need of a specialist, the hospital’s website WillametteValleyMedical.com has an online directory of local physicians, their contact information, specialty, education, and more. Additionally, you can call our physician information line at 503.435.4575 for more information to help you locate a physician to meet your healthcare needs.
Your hospital bill does not include charges for your personal physician, surgeon, anesthetist, pathologist, radiologist, emergency room physician or other physician’s consultants. You will receive separate bills from these independent physicians.
